VOIP Communications - Update
Scheduled Maintenance Report for Airwave Communications
Completed
The scheduled maintenance has been completed.
Posted Mar 26, 2021 - 06:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 26, 2021 - 05:00 GMT
Scheduled
On the 26th March at 0500, our communications provider is implementing a platform wide update to include the following bug fix's and enhancements. This is expected to take no more than 1 hour.

These include:

[-] Reports
Wallboard agent last activity time stamp field added.
[-] PBX
Call centre queue park and call back feature improvements.
API Response to include answered extension details.
Desk phone DND to show BLF status as busy on the platform
Fax retention period has been set to 90 days.
[-] Known bugs/issues/UI fixes
A number of enhancements to improve system operation and management, with some minor bug fixes.

After the planned maintenance period, if your equipment is showing no service, please reboot the device.
Posted Mar 23, 2021 - 11:39 GMT
This scheduled maintenance affected: Services (VOIP (Voice Communications)).